FAQ
Can we use our own logo or design?+
Yes, you can. You can contact us for the details.
Who do I contact if l have a problem?+
You can email to us, we will provide quality after-sales service.
How about your MOQ?+
Difference model has different MOQ, we could also negotiate.
How do you pack your product?+
Packing methods: poly bag or bubble bag first then customized fixed wooden box.
What's your method of payment?+
We accept payment by L/C, Western Union, T/T, PayPal etc
What is your standard lead time for orders?+
Our standard lead time for mass production is 15 calendar days from order confirmation and receipt of deposit.
For sample/prototype orders, we typically deliver within 7–10 days, depending on design complexity.
Can you customize the products?+
Yes, we can customize products for color, size with customer's requirements.